Frequently Asked Questions
Our Posters
Our posters are available in a different range of sizes: 8.5″x11″, 11″x17″, 18″x24″, 24″x36″, 36″x48″
We use high-quality materials for our posters, including premium paper and vibrant pigments. This ensures that your poster is durable and maintains its colors over time.
While we primarily offer our own unique poster designs, we understand the value of personalization. If you have a specific request or idea for a custom poster, please reach out to our customer support at hello@postpaperprint.com and we will do our best to accommodate your needs.
While we strive to accurately represent the colors of our posters on our website and use high quality printing materials, please note that there may be slight variations due to differences in monitor settings and calibration.
Our posters can be easily hung or framed to suit your preference. They are designed to fit standard-sized frames, or you can use poster hangers, clips, or adhesive strips for a more casual display.
Payment & Shipping
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. During checkout, you can choose the payment option that suits you best.
We take great care in packaging your posters to ensure they arrive in pristine condition. To ensure safe delivery, our posters are carefully packaged in protective sleeves and shipped in rigid mailing tubes or flat mailers, depending on the size and quantity of your order.
Yes, we provide tracking information for all shipped orders. Once your order is dispatched, you will receive an email with the tracking details to monitor the progress of your delivery.
We aim to process orders promptly; however, if you need to modify your order, please contact our customer support as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
We offer free standard USPS shipping within the USA for all orders. If you prefer faster shipping or additional services, such as tracking or insurance, you can choose to upgrade your shipping at an additional cost during the checkout process. For international orders, shipping fees will be calculated based on the destination and package weight according to USPS rates.
Yes, we offer international shipping to select countries. Please enter your shipping address during checkout to see if we ship to your location.
We strive to process and ship orders as quickly as possible. Typically, it takes 1-2 business days for order processing before it is shipped. Shipping times may vary depending on your location and the shipping method chosen during checkout.
For international orders, duties, taxes, and customs fees may apply. These charges are determined by the customs authorities in your country and are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees before placing your order.
Returns & Exchanges
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your poster, please contact our customer support within 30 days of receiving your order to initiate a return or exchange.
We apologize for any issues you’re experiencing with your order. If you have any concerns, questions, or need assistance, please reach out to our customer support team. They will be happy to help resolve any problems, provide updates on your order status, or assist with any other inquiries you may have. Our goal is to ensure your satisfaction with your purchase and provide a positive shopping experience!