Return Policy

At PostPaperPrint, we strive to ensure your complete satisfaction with every purchase.

We understand that sometimes things may not go as planned, and we are here to assist you.

Please review our refund and return policy below for more information.

If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange within 30 days of delivery.

To be eligible for a return or exchange, the item must be unused, in its original condition, and in the original packaging.

Please contact our customer support team at hello@postpaperprint.com to initiate the return or exchange process.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.

If approved, we will process the refund to your original payment method or provide you with store credit for exchanges.

In the unlikely event that your item arrives damaged or defective, please reach out to us within 7 days of delivery.

To expedite the process, please provide clear photos of the damaged or defective item along with your order details.

We will assess the issue and offer a replacement or refund based on the circumstances.

Gift cards purchased from PostPaperPrint are non-refundable.

Gift cards cannot be exchanged for cash or used to purchase additional gift cards.

Shipping fees are non-refundable, except in cases where an error occurred on our part.

The customer is responsible for return shipping costs, unless the return is due to a damaged or defective item.

We recommend using a trackable shipping service for returns and keeping the shipping receipt as proof of shipment.

For any further assistance or inquiries regarding our refund and return policy, please contact our customer support team.

We are here to help you have a positive shopping experience with PostPaperPrint!